SMS Terms & Conditions

SMS Terms & Conditions Effective Date: August 18, 2026

1. Program Description

[Carlton Pools, Inc.] (“Carlton Pools,” “we,” “us”) offers text message (SMS) notifications to customers who provide a mobile number and agree to receive them. Messages may include seasonal service reminders (such as pool opening and pool closing scheduling), appointment confirmations and service updates, replies to your inquiries, and, where you have separately opted in, occasional promotional messages.

2. Opt-In and Consent

You consent to receive text messages from Carlton Pools when you provide your mobile number and agree to SMS communications through one of our forms, in writing, or by texting us first. Consent to receive text messages is not a condition of purchasing any goods or services from Carlton Pools.

3. Message Frequency

Message frequency varies. Typical customers receive a small number of messages per season (for example, 2 to 4 messages during pool opening or closing season).

4. Fees

Message and data rates may apply. Any charges are billed by your mobile carrier under your mobile plan. Carlton Pools does not charge for text messages.

5. Opting Out

You can opt out at any time by replying STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT) to any message. After you opt out, you will receive one final message confirming your removal, and no further messages will be sent. You can also opt out by calling us at 215-674-8185 or emailing inquiry@carltonpools.com.

6. Help and Support

Reply HELP to any message for assistance, call us at 215-674-8185, or email inquiry@carltonpools.com.

7. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier and network availability.

8. Privacy and Mobile Information

Your use of the SMS program is also governed by our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

9. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. The current version will always be posted on this page with its effective date. Questions? Contact Carlton Pools at:

Carlton Pools®
415 Constance Dr Warminster, PA 18974
inquiry@carltonpools.com
215-674-8185