SMS Terms & Conditions

SMS Terms & Conditions Effective Date: August 18, 2026

[Carlton Pools, Inc.] (“Carlton Pools,” “we,” “us”) operates two separate text message (SMS) programs. You may join either, both, or neither, and you can leave either one at any time.

1. Our Programs

Sales & Promotions. Sale announcements, special events, and offers. Up to 6 messages per month. Joining this program is optional and consent is not a condition of purchasing any goods or services.

Service Messages. Appointment confirmations, technician arrival notices, service updates, seasonal service reminders, and account or invoice notifications relating to work we are doing for you. Typically 2–4 messages per season.

These programs are separate. Agreeing to service messages does not sign you up for sales and promotions — that requires a separate, affirmative opt-in.

2. How to Join

You can opt in by checking the consent box on a Carlton Pools web form at carltonpools.com/sms-signup, by selecting "Yes" to the text message question on one of our online forms, by scanning a signup QR code in one of our retail stores, or by agreeing to text messages on a service agreement or service request form.

Messages may be sent using automated technology. You must be 18 or older and the account holder or authorized user of the mobile number you provide.

3. Cost

Message and data rates may apply. Carlton Pools does not charge for these messages, but your mobile carrier's standard rates for messaging and data will apply according to your plan.

4. How to Stop

Reply STOP to any message to be removed from that program. You will receive one confirmation message and then no further messages. You can also call us at 267-715-2071 or email marketing@carltonpools.com and ask to be removed.

5. How To Get Help

Reply HELP to any message for assistance, or contact us at 267-715-2071 or marketing@carltonpools.com.

6. Carriers

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, U.S. Cellular, MetroPCS, and others. Carriers are not liable for delayed or undelivered messages. Carrier support may change without notice.

7. Privacy

Your information is handled according to our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party.

8. Contact

Carlton Pools · 415 Constance Drive, Warminster, PA 18974 · 267-715-2071 · marketing@carltonpools.com

These terms may be updated. Material changes will be posted on this page.